Know which technician is carrying the workshop.
Hours clocked against hours sold, margin on every part, and where each live job is stuck. Built from what your team already enters, with a daily summary in your inbox.
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Most garage software will tell you what you invoiced. Far fewer will tell you whether the workshop that produced it is running well. Autera answers the questions a manager is actually measured on: how productive each technician was, what the parts really earned, what is blocked this morning, and what is still owed. None of it needs a new process, because it is all read from the jobs, clock ons and invoices your team already records.
Four numbers that run a workshop
On the analytics page, and in one email each morning.
Technician productivity
Hours clocked against hours sold, per technician, per month. The gap between the two is where your capacity goes, and it is usually waiting on parts or an authorisation rather than anything to do with effort.
Parts margin
Parts billed, parts cost and the margin between them, taken from invoices you have actually been paid for. Any line that went out at cost with no markup is flagged, because nobody decides to do that on purpose.
Workshop flow, right now
Where every live job is sitting: booked but not started, in progress, waiting on customer approval, waiting on parts, and anything that has been in the workshop seven days or more. The bottlenecks colour themselves.
The daily manager report
One email at the hour you choose. Yesterday’s work and takings, this morning’s queue, unpaid invoices and per technician productivity, before the first car arrives. Quiet days send nothing.
The four questions on a Monday morning
Answered before you have opened the diary.
Who is carrying the workshop?
Productivity per technician, week on week, so a drop shows up while you can still ask about it.
Where is the day stuck?
Jobs waiting on customer approval or parts, counted and coloured, so the phone calls that unblock them get made.
Are the parts earning?
Margin on the parts you have billed this month, plus the lines that went out at cost.
What is still owed?
Outstanding invoices on the same screen as the work that generated them.